Really excited to starting this new journey! Does anyone have any tips for me?
Hi @PDeLeon01 - welcome to the community.
Two bits of advice:
Think of everything from the customer’s perspective, not your own, and you can’t go wrong!
Whether it’s having deal stages that reflect the customer’s actions instead of yours (“Received demo”, rather than “Gave demo”), or sending emails that contain more “You” than “I”, if you’re always thinking about the customer and where you can add value for them, you can’t go far wrong.
The only other thing I’d say is something I find myself thinking after most calls and meetings these days, which is learn how to position yourself as an expert. Whether it’s getting your voice heard via blogs, podcasts, and articles, or just knowing your subject matter inside out.
It’s a funny thing - consciously trying to make yourself out as an expert will fail more often than not. You almost need to assimilate knowledge over time and you will organically start to exude expertise! When you offer your expert, sage advice to prospective customers they value this more than a sales pitch.
Hey @PDeLeon01 Welcome!!
You’ve already taken a smart step by joining this community. SOOOO many intelligent experts here willing to share their knowledge and help out a fellow HubSpotter.
Here is a great topic that might give you some special Tips, Tricks & Best Practices you can use.
Best advice I can share (and I tell this to all of my customers as well) take advantage of all of the FREE training and professional improvement materials available. The HubSpot Academy team does an AMAZING job sharing their knowledge, not only about the HS software, but Sales, Marketing & Service in general. Take the time to go through the lessons, get your certifications, and pass on that knowledge to others.
Good luck on your new journey, welcome to the Hub!