New shopify integration (data sync): How to do crossell or upsell?

Hi all,

The new Shopify integration using Data Sync has some limitations.

One of them is: “You cannot create a list of contacts based on order/cart line items.”.

(See https://knowledge.hubspot.com/integrations/migrate-from-shopify-legacy-to-shopify-data-sync for full list).

How do you do crossell of upselll email campaigns using this integrations? Say everyody that bought product X and needs to replace a part every 3 months => Send them an email to remind them.

You can create a contact list based on line items but those are line items as part of a deal or quote, which is something differentr from the new order “object” which is created with the new shopify integration.

Hey @MHoekstra - Most likely, you’ll need Ops Hub Pro to custom script a solution here, or you could perhaps do it via the API.