New Salesforce Opportunity Stage Not Showing in HubSpot Causing Sync Errors

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Hello HS Community!

We have an issue with our Salesforce Integration for Deal/Opportunity Records where a new opportunity stage has been added in Salesforce but is failing to sync through the mapping and update the deal stage property in HubSpot. This in turn is causing deal sync errors preventing deals that are in this opportunity stage on salesforce from syncing/being created in hubspot. I have attempted to “refresh” the mapping via the salesforce integration app on HubSpot but this does not resolve the issue.
I’ve read about inactive picklist values on salesforce potentially causing an issue, there are currently 6 inactive values on salesforce however these are not visible on HubSpot so I am not sure if this is causing the issue.

Any help is much appreciated :slightly_smiling_face:

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Hey @MCooper25

In that case, you need to Verify the active picklist Ensure that the new opportunity stage in Salesforce is an active picklist value.

If it is inactive, it may not sync to HubSpot. Remove any inactive picklist values that are not needed.

Let me know if you have any follow-up questions.
If my post was helpful in addressing your query, Support the community by indicating it as the solution.

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Thank you Jigar! We are trying this now. Will let you know if this is succesful.

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Thank you but we removed all the inactive picklist values in salesforce and unfortunately the newly added active picklist value still will not sync to hubspot and still generates a warning in the HS/SF Integration