# New Passwordless Login

**URL:** <https://community.hubspot.com/t/new-passwordless-login/105106>\
**Category:** Knowledge Base Tool\
**Tags:** content\
**Created:** [April 18, 2024, 5:59am UTC](https://community.hubspot.com/t/new-passwordless-login/105106 "2024-04-18T05:59:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![TS5](https://avatars.discourse-cdn.com/v4/letter/t/3ab097/32.png) [@TS5](https://community.hubspot.com/u/TS5)\
**Post date:** [April 18, 2024, 5:59am UTC](https://community.hubspot.com/t/new-passwordless-login/105106/1 "2024-04-18T05:59:16Z")

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Hi,

HubSpot have rolled out a new feature that allows for password-less login to private content.

We have enabled this for our knowledge base but unlike the other login, logout, and reset password pages there appears to be no option to customise the one-time link sent page eg [https://yourdomain.com/\_hcms/mem/login/passwordless-auth/success?email=](https://yourdomain.com/_hcms/mem/login/passwordless-auth/success?email=)…

Any help here is appreciated.

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**Author:** ![PamCotton](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamcotton/32/47916_2.png) [@PamCotton](https://community.hubspot.com/u/PamCotton)\
**Post date:** [April 18, 2024, 9:38pm UTC](https://community.hubspot.com/t/new-passwordless-login/105106/2 "2024-04-18T21:38:33Z")

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Hey @TS5, thank you for posting in our Community!

It sounds like you’re encountering an issue with customizing the one-time link sent page for passwordless authentication.

I want to invite our top experts to this conversation, **@Jnix284, @** [**JByrne2,** and](https://community.hubspot.com/t5/user/viewprofilepage/user-id/328683) **@Lucila-Andimol** do you have any recommendations for the **@TS5** matter?

Thank you,

Pam

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**Author:** ![jnix284](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jnix284/32/29_2.png) [@jnix284](https://community.hubspot.com/u/jnix284)\
**Post date:** [April 19, 2024, 1:26am UTC](https://community.hubspot.com/t/new-passwordless-login/105106/3 "2024-04-19T01:26:31Z")

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Hi @PamCotton and @TS5 I can confirm that there isn’t currently a [system template](https://knowledge.hubspot.com/design-manager/use-system-templates-to-customize-error-subscription-and-password-prompt-pages#types-of-system-page-templates-in-hubspot) that can be customized for the one-time use password page.

I suggest [adding an idea here](https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas) to request this feature from the product team.

I would include a screenshot of the page (the link you provided isn’t a live link and won’t help provide context for others to know what you’re referring to) and what you’d like to be able to customize on the page.

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**Author:** ![Lucila-Andimol](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/lucila-andimol/32/69276_2.png) [@Lucila-Andimol](https://community.hubspot.com/u/Lucila-Andimol)\
**Post date:** [April 19, 2024, 12:00pm UTC](https://community.hubspot.com/t/new-passwordless-login/105106/4 "2024-04-19T12:00:30Z")

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Hey @TS5

Are you refering to the [Public Audience access?](https://knowledge.hubspot.com/website-pages/require-member-registration-to-access-private-content#:~:text=Click%20the%20dropdown%20menu%20and%20select%20the%20checkboxes%20next%20to%20the%20lists%20of%20contacts%20you%20want%20to%20register%20for%20access%20to%20this%20page.%C2%A0)