I understand the COM add-in won’t be updated, but are you saying the web add-in should work in the new desktop Outlook? It seems to work sometimes, but then randomly stops working. Or are you suggesting that we should use the browser version of Outlook daily? If you don’t find a solution for new desktop Outlook to work, I fear you will be replaced at many organizations! It is imperative this work and auto-log emails for us to use HubSpot at all.