New form submission not displaying

Marketing & Content Hub Lead Capture Tools
1

New form submissions are coming through to my e-mail but they are not displaying on the Hubspot dashboard, I can see one from 2 days ago but not any since then even though forms have been submitted.

2

Hi @ECEO,

Which HubSpot dashboard exactly are you referring to, where in the tool are you looking at this? Can you share a screenshot of the dashboard you’re referring to (pixelating confidential information)? Are the form submissions displaying correctly on the corresponding contact records?

Best regards

3

@ECEO, are you referring to the form submissions page?

4

No, this is in the inbox on the dashboard.

5

@V- @ECEO could you please share a screenshot or the exact steps through the navigation? It’s not clear what you’re referring to here.