It would be a great feature if a deal workflow could be triggered by a customer responding to an email. We have a “No Response” sequence set up and if a customer responds, they are unenrolled but remain in the No Response bucket of our pipeline as we cannot set up a workflow that moves them out of this stage, meaning the team has to manually do it.
Hi -
Perhaps this might help: add those customers to a static list in the one workflow and use that to trigger the next (membership in the list as trigger, enroll only new). Then remove them from that list (or add them to another to track their movement through any process you put them in).
Best, John