# new action added after workflow is completed

**URL:** <https://community.hubspot.com/t/new-action-added-after-workflow-is-completed/55735>\
**Category:** Lists, Lead Scoring & Workflows\
**Tags:** workflows\
**Created:** [April 27, 2022, 6:18am UTC](https://community.hubspot.com/t/new-action-added-after-workflow-is-completed/55735 "2022-04-27T06:18:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![YunusChoi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yunuschoi/32/49468_2.png) [@YunusChoi](https://community.hubspot.com/u/YunusChoi)\
**Post date:** [April 27, 2022, 6:18am UTC](https://community.hubspot.com/t/new-action-added-after-workflow-is-completed/55735/1 "2022-04-27T06:18:56Z")

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Dear experts!

We’re trying to nuture the leads by sending a series of email newsletter which is composed of 4 contents.

But we prepared first content only, so we made a workflow only mail#1 was supposed to be sent and workflow has been completed. Then we added another action “sending mail#2” in the same workflow.

Finally, we found that mail#2 was not sent to leads who received mail#1 (=already completed workflow before).

So we made 4 workflows in each only one mail is set to be sent. and turning them every 1week.

Is there any more comfortable solution??

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [April 27, 2022, 6:25am UTC](https://community.hubspot.com/t/new-action-added-after-workflow-is-completed/55735/2 "2022-04-27T06:25:20Z")

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Hi @YunusChoi,

This depends on whether you’re planning on adding more and more content to the series of emails and when recipients should receive this content. For example, if a contact already enrolled and unenrolled a year ago, should they now receive new emails?

In general, correct, if a contact has completed a workflow, they will exit the workflow. If you create additional workflow steps, you would have to identify the contacts that already left (e.g. by creating a list) and sending them new content in a different workflow or manually.

One way to solve for this could be a long delay at the end of the workflow (e.g. 365 days). Once you have new emails, you can add them after the workflow, followed again by a longer delay. In other words, when you’re adding a new email, the end of the workflow should look like this:

365 day delay

send new email

365 day delay

You can then shorten the first 365 day delay and contacts will move on to the next action, see also here: [What happens to records waiting in a workflow delay when the delay timing is changed?](https://knowledge.hubspot.com/workflows/workflows-faq#what-happens-to-records-waiting-in-a-workflow-delay-when-the-delay-timing-is-changed)

For the next new email, you repeat the process. That way, you could limit the amount of workflows to one.

Best regards!

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<div class="post-metadata">

**Author:** ![YunusChoi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/yunuschoi/32/49468_2.png) [@YunusChoi](https://community.hubspot.com/u/YunusChoi)\
**Post date:** [April 27, 2022, 6:49am UTC](https://community.hubspot.com/t/new-action-added-after-workflow-is-completed/55735/3 "2022-04-27T06:49:08Z")

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Dear Karsten,

Yeah, I got the solution from your answer.  
We will put 4 draft automated emails and delay 2weeks or more.  
Before ending each delay, draft mails must be completed.

Thanks for quick and detail respond!
