# Never Log List **URL:** \ **Category:** Account & Settings\ **Created:** [September 20, 2022, 7:24am UTC](https://community.hubspot.com/t/never-log-list/65425 "2022-09-20T07:24:53Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![JVarney](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@JVarney](https://community.hubspot.com/u/JVarney)\ **Post date:** [September 20, 2022, 7:24am UTC](https://community.hubspot.com/t/never-log-list/65425/1 "2022-09-20T07:24:53Z")
I have by error added one of my team to the Never Log List, now it wont let me create or log emails in hubspot. I get the following message: The email \*\*\*\*\*\*\*\*\*\*\* is included in the Never Log list. This means that the email was sent to the contact, but the activity won’t appear in the contact timeline. When I go to the Never Log list in Activities this person is not listed how do I reverse this? Thanks ---
**Author:** ![mbrown](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mbrown/32/46417_2.png) [@mbrown](https://community.hubspot.com/u/mbrown)\ **Post date:** [September 20, 2022, 11:09am UTC](https://community.hubspot.com/t/never-log-list/65425/2 "2022-09-20T11:09:41Z")
Hi @JVarney Have you checked your personal email preferences by going to Settings \> General \> Email and there is a Never Log list which is just for your email? ---
**Author:** ![SNigam](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/snigam/32/24290_2.png) [@SNigam](https://community.hubspot.com/u/SNigam)\ **Post date:** [September 20, 2022, 3:02pm UTC](https://community.hubspot.com/t/never-log-list/65425/3 "2022-09-20T15:02:52Z")
I agree with @mbrown I think it will solve your issue ---
**Author:** ![karmstrong1](https://avatars.discourse-cdn.com/v4/letter/k/c57346/32.png) [@karmstrong1](https://community.hubspot.com/u/karmstrong1)\ **Post date:** [May 31, 2023, 2:24am UTC](https://community.hubspot.com/t/never-log-list/65425/4 "2023-05-31T02:24:32Z")
I have received a question as to whether a personal DNL list is viewable by admin or others? ---
**Author:** ![kvlschaefer](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kvlschaefer/32/71076_2.png) [@kvlschaefer](https://community.hubspot.com/u/kvlschaefer)\ **Post date:** [June 5, 2023, 7:18pm UTC](https://community.hubspot.com/t/never-log-list/65425/5 "2023-06-05T19:18:07Z")
Hi @karmstrong1, Thanks for reaching out to the Community! The Never Log Settings on this page are user-specific, to add an Account Wide Never Log Domain/Email you can do this in activity settings. I wanted to share this [knowledge base article](https://knowledge.hubspot.com/settings/add-emails-and-domains-to-the-never-log-list#manage-your-personal-never-log-list) regarding how a personal Never Log List view works and how Admins can set up a never log list for their team. Hope this helps! Best, Kristen ---
**Author:** ![DCvengros](https://avatars.discourse-cdn.com/v4/letter/d/54ee81/32.png) [@DCvengros](https://community.hubspot.com/u/DCvengros)\ **Post date:** [May 30, 2024, 8:11pm UTC](https://community.hubspot.com/t/never-log-list/65425/6 "2024-05-30T20:11:59Z")
I have the opposite problem. I have people on the Never Log list and it is logged. My log is overwhelmed with internal emails. Am I not checking a box. ---
**Author:** ![deepikaverma](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/deepikaverma/32/671_2.png) [@deepikaverma](https://community.hubspot.com/u/deepikaverma)\ **Post date:** [September 26, 2022, 1:52pm UTC](https://community.hubspot.com/t/never-log-list/65425/7 "2022-09-26T13:52:01Z")
Hi @JVarney Please check your never-log settings in your HubSpot account. Please refer the below article of knowledge. > **[Exclude recipients from CRM email and meeting logging](https://knowledge.hubspot.com/connected-email/add-emails-and-domains-to-the-never-log-list)** > > Specify recipients by email address or domain to prevent emails sent to them from ever being logged in the CRM. _Also please check these settings : Settings \> Objects \> Activities \> Email Logging \> Remove_ I hope it helps! Thank you!