# NetSuite Syncing very slow **URL:** \ **Category:** Marketplace Apps\ **Tags:** integrations\ **Created:** [February 29, 2024, 6:41pm UTC](https://community.hubspot.com/t/netsuite-syncing-very-slow/101439 "2024-02-29T18:41:48Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![GPFlores15](https://avatars.discourse-cdn.com/v4/letter/g/bcef8e/32.png) [@GPFlores15](https://community.hubspot.com/u/GPFlores15)\ **Post date:** [February 29, 2024, 6:41pm UTC](https://community.hubspot.com/t/netsuite-syncing-very-slow/101439/1 "2024-02-29T18:41:48Z")
Currently, we are using the NetSuite connector to sync Companies, Contacts (individual), Contacts, Invoices, Deals and Calls. We are experiecing extremley slow syncing of records between the 2 systems. for example, a brand new contact gets created in Hubspot, our SDR makes a connection, creats a Deal and an associated Company. It’s been almost a full week now and none of those records are found in NetSuite. Are any other NetSuite users experiencing this? Can anyone offer an insight as to why this is happening? ---
**Author:** ![Shadab\_Khan](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/shadab_khan/32/12293_2.png) [@Shadab\_Khan](https://community.hubspot.com/u/Shadab_Khan)\ **Post date:** [March 1, 2024, 1:55am UTC](https://community.hubspot.com/t/netsuite-syncing-very-slow/101439/2 "2024-03-01T01:55:55Z")
Hi @GPFlores15 , One week is actually concerning - Generally, the batch API should handle the records in in 24 hour loops, if your connection is new, I would do the following to investigate: - Contact Supports - If you are using the Native HubSpot App - Contact HubSpot Support - Contact Netsuite Support + CSM Regardless - If you are using 3rd Party App - Contact Developer - Self Troubleshooting: - Try to look at the mappings and see if there is anything missed by human error - see if you can push some same records by changing the criteria Best wishes Stay Awesome & Keep Doing it BIG 🔥