You need to provide more clarity about a contact’s Marketing Status.
I keep having to dig around for our reps to find out why contacts aren’t receiving emails. This critical new information is not easy to find and should be more clearly available.
Places that info should appear:
- At the top of the contact record
- Timeline reason for why an email did not send
- Add “make contact marketable” as a dropdown on the contact record options
- Make the contact property editable so we can flip their status without setting up a workflow or searching through the contact database portal.
- Make is easier to find the full list of marketable vs. non-marketable contacts in relation to your account’s allowance. It’s like… 3 menus deep right now.
THIS NEEDS TO BE EASIER TO EDIT