Hi @Sgram,
Should that ticket be created in the cancellation pipeline immediately or only after the delay?
If immediately, you can simply update the ‘Create record’ action and specify the target pipeline and status.
If you want to move it after the delay, you can update the ticket status using the ‘Edit record’ workflow action after the delay.
If you’re referring to the ticket being in two pipelines at the same time, that’s not possible.
Best regards!