Need Help Switching to Indian Pricing Plan for Starter Account

Smart CRM & Sales Hub Account & Settings
1

Hi HubSpot Community,

I’m trying to upgrade to the Starter plan, but I’m having trouble switching to Indian pricing (INR). My account is currently set to USD, and I’d like to change it to INR to reflect the local pricing.

I’ve followed the steps to change my account currency (Settings > Account Defaults > Currency > Indian Rupee), but the pricing is still showing in USD. I’ve refreshed my page and tried logging out and back in, but nothing seems to be working.

Has anyone else experienced this issue? Is there a way to switch to Indian pricing, or should I create a new account and import my existing settings?

My Hub ID is 8382250.

Any help would be greatly appreciated!

Best,

Mohideen Shafeeq

2

Hey @MohideenShafeeq

I believe you should talk to your HubSpot Rep or the HubSpot Support team before creating new accounts switching anything.

3

Hey @MohideenShafeeq, I noticed in our backend that you’re already in touch with a HubSpot representative about your issue. I suggest following their instructions to upgrade your plan.

In the meantime, for questions about billing details and payments, you can contact the HubSpot Billing Team at billing@hubspot.com.

Let me know if you have any questions!

Best

Victor