I'm not receiving the 2FA code via email to log into my HubSpot account

Smart CRM & Sales Hub Account & Settings
1

I am having trouble accessing my account because I am not receiving the email with the 2FA access code.

Email: rafa@visionrevops.com.br

2

Hey @Rafacs7,

Thanks for bringing this to the Community!

I took a further look into this on our end and can confirm that your email address was bounced and not receiving notifications. I’ve unbounced your email so you should be all set for now!

Moving forward I’d also suggest looking into this KB article or passing it along to your IT team to ensure that these types of emails from HubSpot are allowlisted.

Hope this helps!

Sam, Community Manager