# Names have been changed

**URL:** <https://community.hubspot.com/t/names-have-been-changed/72636>\
**Category:** CRM\
**Tags:** contacts\
**Created:** [January 11, 2023, 10:05am UTC](https://community.hubspot.com/t/names-have-been-changed/72636 "2023-01-11T10:05:49Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![OFade](https://avatars.discourse-cdn.com/v4/letter/o/b5e925/32.png) [@OFade](https://community.hubspot.com/u/OFade)\
**Post date:** [January 11, 2023, 10:05am UTC](https://community.hubspot.com/t/names-have-been-changed/72636/1 "2023-01-11T10:05:49Z")

</div>

Hello, we observed an unusual and quite problematic problem with our CRM, since a few days many Company names have been replaced by the Contact name, and some Contacts names by their Email address.

We import contacts lists sometimes, but even if the information in the column was replaced by mistake, how could it invert whole columns ?

Has it happened to anyone ?

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 11, 2023, 10:09am UTC](https://community.hubspot.com/t/names-have-been-changed/72636/2 "2023-01-11T10:09:26Z")

</div>

Hi @OFade,

Can you please navigate to a record of a company, click _View all properties_ in the left sidebar, search for “company name”, hover your mouse over the _Company name_ and click _Details_? This should open the right sidebar with a change history. If you can share a screenshot of that history, that’ll help with troubleshooting:

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/7/7/7789fbec1a126ed7bcb3a961f8f899e8ed37b531.png)

You should see a change history and who/what made the change.

Best regards!

---

<div class="post-metadata">

**Author:** ![OFade](https://avatars.discourse-cdn.com/v4/letter/o/b5e925/32.png) [@OFade](https://community.hubspot.com/u/OFade)\
**Post date:** [January 11, 2023, 10:16am UTC](https://community.hubspot.com/t/names-have-been-changed/72636/3 "2023-01-11T10:16:36Z")

</div>

Hello Karsten, thank you very much, indeed I see where it comes from now, from an import I did, it modified the Contacts properties… Is there any way to revert it ? I’m still on job probation 😅

 ![Capture d’écran 2023-01-11 à 11.13.51.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/1/d1a14e6fa248f5711a4286498d882e4eb1237a57.png)

---

<div class="post-metadata">

**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 11, 2023, 10:20am UTC](https://community.hubspot.com/t/names-have-been-changed/72636/4 "2023-01-11T10:20:38Z")

</div>

Hi @OFade,

Yes, you can find instructions to revert bulk property changes here: [https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Reverting-Bulk-Property-Changes-by-Importing-Historical-Property/m-p/332929](https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Reverting-Bulk-Property-Changes-by-Importing-Historical-Property/m-p/332929)

If my replies helped identify the issue and a solution, please mark them as accepted solutions 🙂

Best regards!

---

<div class="post-metadata">

**Author:** ![OFade](https://avatars.discourse-cdn.com/v4/letter/o/b5e925/32.png) [@OFade](https://community.hubspot.com/u/OFade)\
**Post date:** [January 11, 2023, 11:03am UTC](https://community.hubspot.com/t/names-have-been-changed/72636/5 "2023-01-11T11:03:54Z")

</div>

should be good with the process you mentionned. Thanks so much

---

<div class="post-metadata">

**Author:** ![sundboell](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/sundboell/32/195806_2.png) [@sundboell](https://community.hubspot.com/u/sundboell)\
**Post date:** [February 3, 2024, 12:12am UTC](https://community.hubspot.com/t/names-have-been-changed/72636/6 "2024-02-03T00:12:29Z")

</div>

Hi Karsten - I see you answer in variuous forums and have a very similar problem to this one, I hope you can help me. How can I see what the ‘analytics tracking code’ covers - and if it’s one of my non-Hubspot forms (eg my web app login form), can I then turn off that that form updates my contacts’ names ?

Regards - Simon

 ![CleanShot 2024-02-03 at 01.02.05.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/4/4c68acea10477d5391a05e5cdf534a03020ba5a5.png)
