# Name on Certification Will Not Change

**URL:** <https://community.hubspot.com/t/name-on-certification-will-not-change/8660>\
**Category:** HubSpot Academy Support\
**Created:** [April 27, 2018, 3:40pm UTC](https://community.hubspot.com/t/name-on-certification-will-not-change/8660 "2018-04-27T15:40:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![agwrites](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/agwrites/32/29892_2.png) [@agwrites](https://community.hubspot.com/u/agwrites)\
**Post date:** [April 27, 2018, 3:40pm UTC](https://community.hubspot.com/t/name-on-certification-will-not-change/8660/1 "2018-04-27T15:40:48Z")

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Hello,

I changed the name on my HubSpot account from my nickname to my full name so that the name would update on my certifications. However, the certification still shows the old name. How do I fix this?

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**Author:** ![mgeorgieva](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/mgeorgieva/32/14279_2.png) [@mgeorgieva](https://community.hubspot.com/u/mgeorgieva)\
**Post date:** [May 1, 2018, 3:48pm UTC](https://community.hubspot.com/t/name-on-certification-will-not-change/8660/2 "2018-05-01T15:48:54Z")

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Hi there,

Can you send me a note to [mgeorgieva@hubspot.com](mailto:mgeorgieva@hubspot.com) to your account and we can make sure this is updated?

Thanks,  
Maggie

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**Author:** ![pamymcc](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/pamymcc/32/53612_2.png) [@pamymcc](https://community.hubspot.com/u/pamymcc)\
**Post date:** [February 25, 2020, 8:10am UTC](https://community.hubspot.com/t/name-on-certification-will-not-change/8660/3 "2020-02-25T08:10:02Z")

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Can you please help me with the same issue. My email appears on my certificate as I hadnt updated my name?

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**Author:** ![cristinaAW](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cristinaaw/32/49774_2.png) [@cristinaAW](https://community.hubspot.com/u/cristinaAW)\
**Post date:** [February 26, 2020, 1:19pm UTC](https://community.hubspot.com/t/name-on-certification-will-not-change/8660/4 "2020-02-26T13:19:36Z")

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Hi @pamymcc,

Thanks for reaching out! Are you able to change your name following the steps outlined here: [HubSpot Certifications Help & Support](https://academy.hubspot.com/certification-support)?

Best,

Cristina