# Name On Certificate

**URL:** <https://community.hubspot.com/t/name-on-certificate/61027>\
**Category:** HubSpot Academy Support\
**Created:** [July 15, 2022, 1:44am UTC](https://community.hubspot.com/t/name-on-certificate/61027 "2022-07-15T01:44:14Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![CEKEH](https://avatars.discourse-cdn.com/v4/letter/c/71e660/32.png) [@CEKEH](https://community.hubspot.com/u/CEKEH)\
**Post date:** [July 15, 2022, 1:44am UTC](https://community.hubspot.com/t/name-on-certificate/61027/1 "2022-07-15T01:44:14Z")

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Hi,

I had a naming issue on my social media certificate which unfortunately is yet to be resolved. I am currently close to rounding up my digital marketing course and I need to be sure that the correct name will be on the certificate this time. Kindly help with the confirmation. I would also appreciate if the old issue can be fixed.

Thanks.

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [July 15, 2022, 8:34pm UTC](https://community.hubspot.com/t/name-on-certificate/61027/2 "2022-07-15T20:34:43Z")

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Hello @CEKEH ,

Thank you for reaching out. Do you mind sending me [HAR file](https://support.zendesk.com/hc/en-us/articles/4408828867098) to [apernell@hubspot.com](mailto:apernell@hubspot.com) of when you are trying to download the socila media certificate? Taking a look at my backend tools your name is updated successfully so it shouldn’t be a problem with the new certification.

Always,

Anissa

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**Author:** ![CEKEH](https://avatars.discourse-cdn.com/v4/letter/c/71e660/32.png) [@CEKEH](https://community.hubspot.com/u/CEKEH)\
**Post date:** [July 17, 2022, 1:02am UTC](https://community.hubspot.com/t/name-on-certificate/61027/3 "2022-07-17T01:02:41Z")

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Hi,

I sent the HAR file to the address. Waiting for a feedback.

Thank you.

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**Author:** ![CEKEH](https://avatars.discourse-cdn.com/v4/letter/c/71e660/32.png) [@CEKEH](https://community.hubspot.com/u/CEKEH)\
**Post date:** [July 19, 2022, 11:38pm UTC](https://community.hubspot.com/t/name-on-certificate/61027/4 "2022-07-19T23:38:52Z")

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Hi.

I have concluded my digital marketing certification course and downlaoded the certificate with the correct name. I do appreciate HubSpot for this opportunity to learn and add value to myself. I would also appreciate that my first certificate on Social Media marketing can be downloaded with the correct name too.

Regards.

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**Author:** ![CEKEH](https://avatars.discourse-cdn.com/v4/letter/c/71e660/32.png) [@CEKEH](https://community.hubspot.com/u/CEKEH)\
**Post date:** [August 8, 2022, 9:52pm UTC](https://community.hubspot.com/t/name-on-certificate/61027/5 "2022-08-08T21:52:17Z")

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Hi,

I was finally able to download the certificate with the correct name. Thank you so much for the assistance.

Best regards.