Name in my HubSpot Academy certificate has not updated

Academy HubSpot Academy Support
1

I have changed my name on my profile and the name on my certificate has not updated and its already been 24 hours

2

Hi and welcome, it’s so great to see you on the HubSpot Community! :raising_hands:

When looking internally, in your profile, I can see this name appearing “PG Family Holdings n/a”.

If that’s not the name you are expecting, you’ll need to update the name in your settings and then it should work!

This article can be helpful as well: Academy certifications | Frequently Asked Questions

You can also try in an incognito window the steps detailed here: How can I correct my name on a HubSpot Academy Certificate?

Let me know if you have any questions, I’m here for you :orange_heart:

Thanks and have a lovely day!
Bérangère