My lists don't appear in Bloom

Developer Support APIs & Integrations
1

Hi there,

I have an issue with Bloom.

When I want to connect Bloom to my Hubspot account this one doesn’t find my new lists.

So I can’t connect my optin form to the lists.

On the other hand, I can see old lists of old imports that I deleted.

I change my API key, try to disconnect and connect again : nothing change !

Can you help me with that ? Is it because I have a free hubspot account ???

I know before we couln’t connect a hubspot account to Bloon if you have a free account. It seems to change but I still have an issue with my lists.

Thank you for your help

2

Hey @LeZèbre,

Researching into this, I saw this forum thread and it seems that user @SSylvia mentioned that in Bloom it can only pull static list.

Hence, could you try and create a static list and see if you’re able to see the static list in Bloom?

3

I have had the same issue. You can only pull a static list. As a new user, I would like to know if this will significantly disrupt email opt-in clients or if there’s a simple workaround to continue their customer journey through an automated funnel.

4

Does anyone know if the Static list restriction only applies to those with the Hubspot free version? I have the free version and I can only see a static list in Bloom, not any of my active lists. Thank you!