My integration with META overwrites contact with the same email that comes from different forms and it happens that if that lead entered the month, it goes through a campaign X and now it has seen my campaigns Y if it completes that new form, the info is overwritten and it is not considered like a new one, I need it to be like new for the team to manage it… help please
I had a look at this, I’m afraid you cannot create duplicate contacts with the same email address.
Could you elaborate on the reason you’d like it to be nurtured as a new, and not seeing their past behavior?
But if they’ve already visited your site, and your site has applied a cookie on their browser, so when they come from Campaign X to Campaign Y and apply with a different email address, then you could create a new contact.
Here’s more info about deduplicate records and forms options.