My HubSpot Inbound Certification certificate still shows my old name

Academy HubSpot Academy Support
1

Hello HubSpot Academy Support,

I completed and passed the HubSpot Inbound Certification on September 12, 2026. My HubSpot profile now correctly shows my full name as “Okoh Chekwube Maureen,” but my certificate still displays only “Okoh Chekwube.”

I have already updated my HubSpot profile name and checked the certificate again, but it has not updated.

Could you please help me update or regenerate the certificate so it displays my full name: “Okoh Chekwube Maureen”?

I can provide screenshots if needed.

Thank you.

2

Hey @OkohCM,

Thanks for reaching out!

We have a thread that covers exactly this – take a look here: Certificate name correction request - #4 by Berangere

Your HubSpot Academy certificate will reflect the name on your HubSpot User profile, so if you’ve recently made a name update, here are a few steps to get it showing correctly:

  1. Log out of HubSpot and log back in
  2. If the name still isn’t updated, clear your browser cache and try again

Give those a shot and let us know if that does the trick!

Sam, Community Manager