My HubSpot certificate name is not updating

Academy HubSpot Academy Support
1

Hello HubSpot Academy Support,

My HubSpot profile name is JAI ARAVIND R, but my Digital Marketing certificate still displays R J.

I updated and saved my First name and Last name, logged out and logged back in, and downloaded a new certificate, but the name has not changed.

Please help me update or regenerate my certificate with the correct name: JAI ARAVIND R.

Thank you.

2

Hey @171804,

Thanks for reaching out!

We have a thread that covers these steps that you might find helpful! You can take a look here: Certificate name correction request - #4 by Berangere

Your HubSpot Academy certificate will reflect the name on your HubSpot User profile, so if you’ve recently made a name update, here are a few steps to get it showing correctly:

  1. Log out of HubSpot and log back in
  2. If the name still isn’t updated, clear your browser cache and try again

Give those a shot and let us know if that does the trick!

Sam, Community Manager