Hi, We recently started using Hubspot Sales CRM. We use Office 365. We integrated the 2. I just learned today that my employees are receiving all my emails via hubspot. I have changed the settings for them to only receive communication that are owned by them, but they are still getting my emails that they should not necessarily be seeing. Any suggestions to stop this?
Thank you
Hey @DLester0, thanks for reaching out!
Can you tell us a bit more about the types of emails that your employees are receiving? Are they marketing emails that you’re sending to contact lists, or are they internal HubSpot notifications?
If they’re notification emails that aren’t relevant for the employee, they can update their personal notification preferences. Here is the official HubSpot Knowledge Base article on doing so.
Otherwise, happy to help you troubleshoot once you share some additional details! Thanks!!
Hi, my employees seem to be receiving all emails that i send and receive. I am sending them via outlook. I turned off the email tracking and they continue to get my emails.
Hello,
My boss is having this same issue- I need to have super admin access but I can see his private emails and this puts privacy at risk. I cannot find any answers to solve this issue even though we called support. Please any info would help us!
I am having the same problem. Were you able to get it resolved. Can you advise what worked.