My Digital Marketing certificate has corrupted text

Academy
1

My Digital Marketing certificate has corrupted text.

I passed the HubSpot Digital Marketing certification with a score of 57/60. However, my certificate text is cut off after “amplifying their messaging with” and then shows garbled/Arabic characters.

Certification: Digital Marketing
Name: Soni Singh
Valid: Aug 15, 2026 – Sep 13, 2028
Certification code: 4clcS783260743bda3d811412c0Oe3135

Could you please help me get a corrected version of my certificate?

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3

Hey @soni_singh707020

Welcome to the Community!

Sorry to hear that you’re running into this issue. I have another customer with the same issue here: AEO Fundamentals Certificate - Description Text Is Cut Off

I’ve escalated this directly to our Academy team, and they are actively investigating a fix. I’ll keep you updated as soon as I have any news!

Thank you for your patience here so far!

Best,

Sam, community Manager

4

Thank you! The certificate is now displaying correctly, and the issue has been resolved. I appreciate your help.

5

Hey @soni_singh707020,

Thanks for letting us know! Apologies again for the trouble, and thank you for your patience while we sorted this out.

Hope you have a great rest of your week!

Sam, Community Manager