My certificates are on a portal I no longer have access to for transfer.

Academy HubSpot Academy Support
1

Need to transfer the following certificates to this portal and email:

CRM Data Migration CertificationCRM Data Migration Certification

HubSpotHubSpotIssued Aug 2025 · Expires Aug 2026Issued Aug 2025 · Expires Aug 2026Credential ID

Data Integrations CertificationData Integrations Certification

HubSpotHubSpotIssued Aug 2025 · Expires Sep 2026Issued Aug 2025 · Expires Sep 2026Credential ID

Salesforce Integration CertificationSalesforce Integration Certification

HubSpotHubSpotIssued Aug 2025 · Expires Sep 2026Issued Aug 2025 · Expires Sep 2026Credential ID

HubSpot Implementation for PartnersHubSpot Implementation for Partners

HubSpotHubSpotIssued Jul 2025 · Expires Aug 2026Issued Jul 2025 · Expires Aug 2026Credential ID

HubSpot Marketing Hub SoftwareHubSpot Marketing Hub Software

HubSpotHubSpotIssued Jul 2025 · Expires Aug 2026Issued Jul 2025 · Expires Aug 2026Credential ID

HubSpot ReportingHubSpot Reporting

HubSpotHubSpotIssued Jul 2025 · Expires Aug 2026Issued Jul 2025 · Expires Aug 2026Credential ID

HubSpot Sales Hub Software HubSpot Sales Hub Software

HubSpotHubSpotIssued Jul 2025 · Expires Aug 2026Issued Jul 2025 · Expires Aug 2026Credential ID Credential ID

Service Hub SoftwareService Hub Software

HubSpotHubSpotIssued Jul 2025 · Expires Aug 2026Issued Jul 2025 · Expires Aug 2026Credential ID

The above are sitting at [email] and need to be transfered to [email] on this portal: [hub ID]

Thanks in advance and let me know if you need anything else from me!

~Chad_Pollitt

2

Greetings @Chad_Pollitt,

You can absolutely transfer certificate, as Hubspot support this as mention in the documentation. 1. 2.

Here’s the knowledge base that can help you.

How do I change the email address associated with my HubSpot certifications?
You can transfer your certifications from the My team tab in the Academy. Learn how to transfer certifications to a new email address.

Please follow the steps mentioned in the knowledge base here:

In case URL is not working, here’s what it list:

To transfer your certifications:

  • In your HubSpot account, click your account name in the top right corner, then click HubSpot Academy.
  • Click the My team tab, where you can view the certification status of all users in the account.
  • In the Team members section, click View all team members.
  • In the top right, click the Actions dropdown menu, then select Transfer your certificates.

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  • In the dialog box, enter the New email address to transfer your certificates to, then click Transfer.

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  • Review and confirm the certificates that will be transferred to the new email address, then click Yes, transfer.
  • You’ll be redirected back to the My team tab with an in-app message: “We’ve sent an email with a link to [new email address]. Click on the link in the email to confirm your address and finish the transfer.”
  • Navigate to your new email address inbox and open the email with the subject Transferring your awards. If the email does not appear in your inbox, check any Promotions or SPAM/Junk folders.
  • In the email body, click Confirm email address.
  • You’ll be redirected to the My team tab in the HubSpot Academy, where the certificates will now be associated with the user with the new email address.

Hope this helps, if it does then help the community by marking it as a solution.

Happy HubSpotting.

Thanks & Regards,

Dilshad Shaikh

3

@DilshadShaikh Thanks for the response, but I don’t think you understand what I’m asking.

I NO LONGER have access to the portal with my certifications at chad@kiwicreative.net. I don’t work there anymore and they deleted my account. I need to transfer my certifications from that portal to my current one that I’m signed in on now. Someone from HS needs to do the transfer. How do I get someone from HS to do it?

4

Hi @Chad_Pollitt,
Thank you for posting to the Community!
Can you please send me a DM with your old email address as well as the new one that you’d like to transfer the certifications to?
Thank you!
Cassie, Community Manager

5

Cassie:
Thanks for touching base in the HS community thread. I contacted support this afternoon and they moved my certificates already.
Regards,
[cid:952EFDB3-174A-4AC7-9EDB-47983DFE55DB]
[photograph]
Chad Pollitt
Founder & Principal
Pollitt Strategic Marketing Solutions
P: 260.255.4006<12602554006>
E: chad@chadpollitt.com | chadpollitt.com<>
C: book a meeting<>
[twitter icon]<> [linkedin icon] <> [cid:F2768F87-6863-4BC4-BC3B-2CA565961FEF] <> [Banner] <>

6

Greetings @Chad_Pollitt,

I got it, That’s bad. May be support team can help you in that, as the old account is deleted.

Thanks @chighsmith for taking over.

Thanks & Regards