# Must Login Everytime

**URL:** <https://community.hubspot.com/t/must-login-everytime/59498>\
**Category:** Mobile Application\
**Created:** [June 22, 2022, 1:56am UTC](https://community.hubspot.com/t/must-login-everytime/59498 "2022-06-22T01:56:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![GewliaJ](https://avatars.discourse-cdn.com/v4/letter/g/dbc845/32.png) [@GewliaJ](https://community.hubspot.com/u/GewliaJ)\
**Post date:** [June 22, 2022, 1:56am UTC](https://community.hubspot.com/t/must-login-everytime/59498/1 "2022-06-22T01:56:18Z")

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I have to login everytime on the Mobil app. Is that normal, if so what’s the purpose of the app as I could just go to the website and log in? Thx

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**Author:** ![MiaSrebrnjak](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/miasrebrnjak/32/10_2.png) [@MiaSrebrnjak](https://community.hubspot.com/u/MiaSrebrnjak)\
**Post date:** [June 22, 2022, 1:59pm UTC](https://community.hubspot.com/t/must-login-everytime/59498/2 "2022-06-22T13:59:21Z")

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Hi @GewliaJ,

Thank you for reaching out to the Community!

If mobile apps repeatedly require you to log in with every visit, the first troubleshooting step is to uninstall the app and then [reinstall it.](https://www.hubspot.com/products/mobile) Have you already tried that?

If you’ll encounter the same behavior with the desktop version of the software, I recommend [enabling 2-factor authentication](https://knowledge.hubspot.com/account/how-can-i-set-up-two-factor-authentication-for-my-hubspot-login) which usually helps.

Thanks!

Cheers  
Mia, Community Team