# Multiple tasks are created **URL:** \ **Category:** Tips, Tricks & Best Practices\ **Tags:** enterprise\ **Created:** [October 9, 2024, 10:00am UTC](https://community.hubspot.com/t/multiple-tasks-are-created/117969 "2024-10-09T10:00:58Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![EAsta](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@EAsta](https://community.hubspot.com/u/EAsta)\ **Post date:** [October 9, 2024, 10:00am UTC](https://community.hubspot.com/t/multiple-tasks-are-created/117969/1 "2024-10-09T10:00:58Z")
Hello everyone, Has anyone else encountered the same issue, where multiple duplicate tasks are being created at the same time? If so, I’d appreciate any insights or solutions you’ve found. ![EAsta_0-1728468032734.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/d/8/d841df7b1ae6c59311cbf7fe2d1b6a92304dbf4a.jpeg) Could someone advise me on how to prevent this from happening? We create these tasks for various customers, so a solution like “don’t create if the task name already exists” wouldn’t work in this case. I’m looking for an alternative approach that could help. ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 9, 2024, 10:04am UTC](https://community.hubspot.com/t/multiple-tasks-are-created/117969/2 "2024-10-09T10:04:25Z")
Hi @EAsta, As a first step, you would have to find out how these tasks are created. It looks like there’s a workflow behind this – which is likely configured incorrectly. Potentially, there are multiple workflows. There could also simply be faulty enrollment criteria which trigger too often. To find the workflows, navigate to any record that has one of these tasks and filter the activity timeline by workflows: [Filter activity index pages and record timelines](https://knowledge.hubspot.com/records/filter-activities-on-a-record-timeline) Now check all of the workflows that are listed. And yes, before creating a task, you could add a and/or branch to check whether the record is already associated with an activity where the task title is X and the status is none of completed. Once you share screenshots of the workflows, I can provide more in-depth instructions – but generally, that’s how you would have to approach this. Best regards! ---
**Author:** ![EAsta](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@EAsta](https://community.hubspot.com/u/EAsta)\ **Post date:** [October 9, 2024, 10:10am UTC](https://community.hubspot.com/t/multiple-tasks-are-created/117969/3 "2024-10-09T10:10:25Z")
Thank you for your quick reply Karsten. So what we do (screenshot of the workflow is added below), is that we want to trigger a workflow (onboarding) when new customer is added to our environment. Therefore we use customer phase ‘onboarding’ as the trigger. ![EAsta_0-1728468619986.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/f/8f7632cddc44af486a95fe73131edb746854f7ec.png) ---
**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\ **Post date:** [October 9, 2024, 10:12am UTC](https://community.hubspot.com/t/multiple-tasks-are-created/117969/4 "2024-10-09T10:12:42Z")
@EAsta before the task creation, and an and/or branch and add an activity filter, checking whether the record is associated to an activity with task name “Complete handover […]” and task status is none of completed. In the left branch, nothing happens. If the criteria are not met, the task would be created. ---
**Author:** ![EAsta](https://avatars.discourse-cdn.com/v4/letter/e/96bed5/32.png) [@EAsta](https://community.hubspot.com/u/EAsta)\ **Post date:** [October 9, 2024, 10:14am UTC](https://community.hubspot.com/t/multiple-tasks-are-created/117969/5 "2024-10-09T10:14:30Z")
Thank you Karsten, will try!