Our products are very complex to divide and need different knowledge base chapters at least. If we connot divide these in different knowledge bases, our customers get confused as soon as they switch from one product to another (e.g. by using the search function or by brwosing the navigation). We are already able to divide by categories and link there from our website, but in general there is still the possibility for a customer to switch to the not-fitting articles. So for our product portfolio, divided knowledge bases are vital.