Hi everyone,
I’m using HubSpot free tools, and I’m having an issue where multiple pages in HubSpot won’t load, not just Deals.
I keep getting this message:
“There was a problem loading this page. Please refresh the page or log in again.”
At first I thought it was only the Deals page, but I’m now seeing the same issue on other pages too.
I’ve already tried:
- logging out and back in
- refreshing the page
- clearing cache and cookies
- using an incognito/private window
- disabling browser extensions
- trying a different browser
- trying a different network
The issue still persists.
My data still seems to exist — for example, my Deals view still shows 29 deals — but the pages themselves are not rendering properly.
Has anyone seen this before? Is this likely an account-level issue, and is there any workaround for free users when multiple HubSpot pages stop loading?
Thanks in advance.
Hi @Rinavino,
This is a known issue, and HubSpot is already working on a fix. I’d wait a little while and try again later. Hopefully it will be resolved soon.
Hi there @Rinavino,
Thank you for posting to the Community! According to our status page here, it looks like this has been resolved. Can you confirm if you are still seeing the issue on your end?
Cassie, Community Manager
Hi @Rinavino
Since you’ve already tried different browsers, networks, and even an incognito window, it sounds like you’ve ruled out most of the common client-side causes.
If multiple HubSpot pages are affected while your data is still visible (like your Deals count), I’d be interested to know whether anyone else has experienced the same behavior recently. Hopefully a HubSpot team member can also confirm whether this could be an account-specific issue.
Just one question: are you seeing this error on every device you sign in from, or only on your current computer?