# Multiple footer versions depending on communication type

**URL:** <https://community.hubspot.com/t/multiple-footer-versions-depending-on-communication-type/50810>\
**Category:** Email Marketing Tool\
**Tags:** campaigns, marketing-email\
**Created:** [February 3, 2022, 7:02am UTC](https://community.hubspot.com/t/multiple-footer-versions-depending-on-communication-type/50810 "2022-02-03T07:02:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ChrisChiha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chrischiha/32/90510_2.png) [@ChrisChiha](https://community.hubspot.com/u/ChrisChiha)\
**Post date:** [February 3, 2022, 7:02am UTC](https://community.hubspot.com/t/multiple-footer-versions-depending-on-communication-type/50810/1 "2022-02-03T07:02:22Z")

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Hello,  
I am sending out numerous and various types of comms through Hubspot, andi was wondering what is the best approach/best practice to have multiple footers created to be used according to the comm type

Transactional comms = Transactional footers  
Promotional comms = Promotional footers

Partner comms = Partner footer

… etc …

Thanks,

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [February 3, 2022, 7:17am UTC](https://community.hubspot.com/t/multiple-footer-versions-depending-on-communication-type/50810/2 "2022-02-03T07:17:10Z")

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Hi @ChrisChiha,

Are you interested in the technical steps or more generally, what these footers should look like?

As far as the **technical side** goes, in Marketing Hub Enterprise, this can be comfortably managed following these steps: [Manage multiple email footers](https://knowledge.hubspot.com/email/can-i-customize-my-can-spam-email-footer#manage-multiple-email-footers-marketing-hub-enterprise-only)

In the lower HubSpot tiers, you can manually create these footers by using the _Office Location_ personalization tokens:

 ![karstenkoehler_0-1643872090227.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/0/0c7c72f13420b0ff38df64a799dbbedaaa3efa9b.png)

Here you’ll find company name, address, city. This information is pulling from the [main footer settings](https://knowledge.hubspot.com/email/can-i-customize-my-can-spam-email-footer#required-email-footer-information). If you’re missing anything, HubSpot will let you know before publishing/sending this email.

Using personalization tokens gives you a lot of flexibility. You can then remove the standard footer. HubSpot will warn you about a missing unsubscribe link – but that can also be added manually via a hyperlink:

 ![karstenkoehler_1-1643872205931.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/8/4/8475c27486fe84d3793115aa8613f2bee4f61b88.png)

Once you’ve “assembled” your custom footer in a rich text module, you can drag and drop this module into the “Saved sections” area in the left sidebar for easy reference:

 ![](https://d2qpr2jzcazej7.cloudfront.net/original/3X/9/9/9967d8498bea92301bde8cf88a1ce0d9e4730c96.png)

Alternatively, you can save source code of that module for easy copy/paste in the future.

 ![karstenkoehler_2-1643872258480.png](https://d2qpr2jzcazej7.cloudfront.net/original/1X/977653204ea893cb7f9963e96c4bc0d37304f5eb.png)

Lastly, you could also save the email as a template:

 ![karstenkoehler_4-1643872540239.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/2/a2070a9852a690b5f6d84525663ab61facb03a41.png)

As far as the **content** of different footers goes, this is entirely up to you. You could add a line in each footer, saying “You’re receiving this email because [explanation]” to provide transparency to the recipients. Other than that, I usually keep footers consistently simple.

Let me know if that answers your question!

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<div class="post-metadata">

**Author:** ![MichaelSch](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/michaelsch/32/200589_2.png) [@MichaelSch](https://community.hubspot.com/u/MichaelSch)\
**Post date:** [October 25, 2024, 9:52pm UTC](https://community.hubspot.com/t/multiple-footer-versions-depending-on-communication-type/50810/3 "2024-10-25T21:52:24Z")

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Hi, I cannot find any way how to delete the standard footer. No matter if I added all the required elements manually. All the “trash icons” are always greyed out.

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<div class="post-metadata">

**Author:** ![ChrisChiha](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chrischiha/32/90510_2.png) [@ChrisChiha](https://community.hubspot.com/u/ChrisChiha)\
**Post date:** [February 3, 2022, 7:27am UTC](https://community.hubspot.com/t/multiple-footer-versions-depending-on-communication-type/50810/4 "2022-02-03T07:27:35Z")

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Hello @karstenkoehler,  
Thank you for your detailed reply. Very useful !  
Regards,  
Chris