# Multiple Contacts With Same Email

**URL:** <https://community.hubspot.com/t/multiple-contacts-with-same-email/77386>\
**Category:** CRM\
**Tags:** contacts\
**Created:** [March 16, 2023, 9:14pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386 "2023-03-16T21:14:50Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![AHatt](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ahatt/32/101739_2.png) [@AHatt](https://community.hubspot.com/u/AHatt)\
**Post date:** [March 16, 2023, 9:14pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/1 "2023-03-16T21:14:50Z")

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We’re using companies to track “households” and family members, but many of the children in those households don’t have email addresses. Oftentimes their email address is their parents. Therefore, when a parent fills out a form on behalf of their child (or multiple children), the profile information is overwritten.

This then creates several problems, with one being future communication stating the parent’s child’s name and not their own.

The last community post I saw regarding this issue was in 2022, and I wasn’t sure if there was any updates since then.

Is there truly no way to have multiple contacts with the same email address?

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [March 17, 2023, 5:13am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/2 "2023-03-17T05:13:11Z")

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Hi @AHatt,

> * * *
> 
> @AHatt wrote:
> 
> Is there truly no way to have multiple contacts with the same email address?
> 
> * * *

The short answer is no. The email address is the unique identifier in HubSpot. If it wasn’t, that would have implications for consent, confirmation, deduplication and many more topics.

Among the older posts you’re referring to is probably this one: [https://community.hubspot.com/t5/CRM/How-to-add-2-contacts-with-the-same-email-address/m-p/597339](https://community.hubspot.com/t5/CRM/How-to-add-2-contacts-with-the-same-email-address/m-p/597339)

Since then, things haven’t changed.

> * * *
> 
> @AHatt wrote:
> 
> This then creates several problems, with one being future communication stating the parent’s child’s name and not their own.
> 
> * * *

If two contacts had the same email address, this would still be the case, wouldn’t it? An email directed at the child (hypothetically) would still land in the parents’ inbox. Have you considered simply not adding an email address to children’s records? If yes and that’s not an option, can you elaborate? Why does the children’s record need an email address?

Best regards

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**Author:** ![AnnaMbudo](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/annambudo/32/83776_2.png) [@AnnaMbudo](https://community.hubspot.com/u/AnnaMbudo)\
**Post date:** [July 21, 2023, 10:47am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/3 "2023-07-21T10:47:34Z")

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Hi Karsten,

We have a similar case, however I guess in our case we do need the email addresses for all the records. Our customer is a bank and it happens that the members of the same household share an email but have two different bank accounts. For example me I myself have an account and it is linked to [anna@email.com](mailto:anna@email.com) and then my elderly father has his own account but since he has no email address it is also linked do [anna@email.com](mailto:anna@email.com). Would you still recommend creating records with no emails?

Thanks!

Anna

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**Author:** ![MHolzer](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@MHolzer](https://community.hubspot.com/u/MHolzer)\
**Post date:** [November 14, 2023, 9:41am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/4 "2023-11-14T09:41:10Z")

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Hey Anna!  
There is a workaround Karsten didn’t mention.  
You can just place a “+1” infront of the email and then it also gets sent to the right adresser/you can have the same email on different contacts.  
So in your case it would look like this:  
1. [anna@email.com](mailto:anna@email.com)  
[2.anna+1@email.com](mailto:2.anna+1@email.com)  
You can create/automate this in a workflow by splitting emails up into two parts (properties) and putting them then back together.

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**Author:** ![AMarchioni](https://avatars.discourse-cdn.com/v4/letter/a/a88e4f/32.png) [@AMarchioni](https://community.hubspot.com/u/AMarchioni)\
**Post date:** [March 19, 2024, 4:58pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/5 "2024-03-19T16:58:39Z")

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This is a fasinating idea, could you alaborate on how the workflow actions would work in this scenario?

So we could have 3 contacts hypothetically, and just have the emails have +1, +2 in front of them?

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**Author:** ![MHolzer](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@MHolzer](https://community.hubspot.com/u/MHolzer)\
**Post date:** [March 25, 2024, 9:19am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/6 "2024-03-25T09:19:48Z")

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Hey @AMarchioni !  
Send you a DM with all the info and screenshot to the entire process 🙂  
I’m not 100% sure how much my workarounds are appreciated here at Hubspot. Since I don’t want my workaround to be seen as a bug, I won’t share it publicly here. If a Hubspot employee tells me other wise i am more then happy to share my process 🙂

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**Author:** ![SBaker2](https://avatars.discourse-cdn.com/v4/letter/s/71e660/32.png) [@SBaker2](https://community.hubspot.com/u/SBaker2)\
**Post date:** [March 27, 2024, 3:11pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/7 "2024-03-27T15:11:55Z")

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Hey there! Can you send me your workaround as well? @SBaker2

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<div class="post-metadata">

**Author:** ![MHolzer](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@MHolzer](https://community.hubspot.com/u/MHolzer)\
**Post date:** [March 28, 2024, 6:30am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/8 "2024-03-28T06:30:22Z")

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Sure thing! 🙂 Dm coming right up!

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<div class="post-metadata">

**Author:** ![SBaker2](https://avatars.discourse-cdn.com/v4/letter/s/71e660/32.png) [@SBaker2](https://community.hubspot.com/u/SBaker2)\
**Post date:** [March 28, 2024, 1:36pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/9 "2024-03-28T13:36:13Z")

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Thank you so much!!!

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<div class="post-metadata">

**Author:** ![MHolzer](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@MHolzer](https://community.hubspot.com/u/MHolzer)\
**Post date:** [March 28, 2024, 1:39pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/10 "2024-03-28T13:39:32Z")

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No Worries! Happy to help!  
If you got any future questions or need help with the workflow just say so 🙂

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<div class="post-metadata">

**Author:** ![Levi\_1](https://avatars.discourse-cdn.com/v4/letter/l/ed8c4c/32.png) [@Levi\_1](https://community.hubspot.com/u/Levi_1)\
**Post date:** [April 10, 2024, 7:18am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/11 "2024-04-10T07:18:20Z")

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Hey @MHolzer it would be great if you can send me the workaround too.

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<div class="post-metadata">

**Author:** ![MHolzer](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@MHolzer](https://community.hubspot.com/u/MHolzer)\
**Post date:** [April 23, 2024, 12:41pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/12 "2024-04-23T12:41:10Z")

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Already sent [@Levi\_](https://community.hubspot.com/t5/user/viewprofilepage/user-id/464196) 🙂

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<div class="post-metadata">

**Author:** ![Levi\_1](https://avatars.discourse-cdn.com/v4/letter/l/ed8c4c/32.png) [@Levi\_1](https://community.hubspot.com/u/Levi_1)\
**Post date:** [April 23, 2024, 2:14pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/13 "2024-04-23T14:14:06Z")

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Thanks a lot!

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<div class="post-metadata">

**Author:** ![SVanDuyse](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/svanduyse/32/82797_2.png) [@SVanDuyse](https://community.hubspot.com/u/SVanDuyse)\
**Post date:** [March 28, 2024, 11:56am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/14 "2024-03-28T11:56:39Z")

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Hi @MHolzer , can you send it my way too please? 🙂

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<div class="post-metadata">

**Author:** ![MHolzer](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@MHolzer](https://community.hubspot.com/u/MHolzer)\
**Post date:** [March 28, 2024, 12:38pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/15 "2024-03-28T12:38:18Z")

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sure thing 🙂 already sent

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<div class="post-metadata">

**Author:** ![Sethe](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@Sethe](https://community.hubspot.com/u/Sethe)\
**Post date:** [May 30, 2024, 10:33am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/16 "2024-05-30T10:33:27Z")

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Would you please be able to send me the workaround as well?  
Thanks!

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<div class="post-metadata">

**Author:** ![LFishwick](https://avatars.discourse-cdn.com/v4/letter/l/a88e4f/32.png) [@LFishwick](https://community.hubspot.com/u/LFishwick)\
**Post date:** [October 14, 2024, 11:17pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/17 "2024-10-14T23:17:17Z")

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Hi, could you send me this work-around please?

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<div class="post-metadata">

**Author:** ![RAlhassani](https://avatars.discourse-cdn.com/v4/letter/r/7993a0/32.png) [@RAlhassani](https://community.hubspot.com/u/RAlhassani)\
**Post date:** [November 1, 2024, 9:41pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/18 "2024-11-01T21:41:30Z")

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@MHolzer Any chance you could send over the info on your workaround for multiple contacts with same email? Thank you!

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<div class="post-metadata">

**Author:** ![t\_reeseh](https://avatars.discourse-cdn.com/v4/letter/t/c0e974/32.png) [@t\_reeseh](https://community.hubspot.com/u/t_reeseh)\
**Post date:** [December 6, 2024, 12:24am UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/19 "2024-12-06T00:24:22Z")

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Hi @MHolzer I’d love to have a copy of your workaround too please! Thanks so much

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**Author:** ![Amy927](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@Amy927](https://community.hubspot.com/u/Amy927)\
**Post date:** [August 1, 2024, 9:13pm UTC](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386/20 "2024-08-01T21:13:45Z")

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This would work fine as long as your contacts never submit forms. If they do, if any of the “+” contacts complete the form, their information will overwrite the data for the contact with the original email address.

[Next page](https://community.hubspot.com/t/multiple-contacts-with-same-email/77386.md?page=2)
