Hi all,
Not an ideal solution - but we need the flexibility to import AND update fields using a unique primary key. The only key that Hubspot lets you use for this (based on what I know) is company domain name. For the parent company, we populate the domain field with the actual wesbite domain. For the child companies, we are using the primary key from our ERP system, and then adding ‘.com’ to the end of it - then relating the companies in HS using the parent-child relationship functionality.
I’d be interested in feedback from the community on this work-around approach.
Thanks,
-Kevin