# Multilingual Knowledge bases?

**URL:** <https://community.hubspot.com/t/multilingual-knowledge-bases/9251>\
**Category:** HubSpot Ideas\
**Tags:** content\
**Created:** [June 26, 2018, 5:44am UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251 "2018-06-26T05:44:20Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![The\_Dude](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/the_dude/32/72462_2.png) [@The\_Dude](https://community.hubspot.com/u/The_Dude)\
**Post date:** [June 26, 2018, 5:44am UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/1 "2018-06-26T05:44:20Z")

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What is the timeline for multilingual knowledge bases?

We have a multilingual SaaS platform that can be quite complex that requires a robust multilingual knowledge base.

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**Author:** ![andrerodrigues](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andrerodrigues/32/97852_2.png) [@andrerodrigues](https://community.hubspot.com/u/andrerodrigues)\
**Post date:** [June 29, 2018, 5:52pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/2 "2018-06-29T17:52:55Z")

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Agreed!

We have the same situation here and I thought it was already available since Hubspot’s own Knowledge Base do support multi-language 😞

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**Author:** ![cristinacairone](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/cristinacairone/32/48852_2.png) [@cristinacairone](https://community.hubspot.com/u/cristinacairone)\
**Post date:** [July 17, 2018, 12:30pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/3 "2018-07-17T12:30:26Z")

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We have the same situation. Our knowledge base is translated in three different languages.. we thought this feature would be available since Hubspot is so complete!

I hope this feature will be out soon!

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**Author:** ![Tworthree](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tworthree/32/14279_2.png) [@Tworthree](https://community.hubspot.com/u/Tworthree)\
**Post date:** [August 10, 2018, 8:48pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/4 "2018-08-10T20:48:22Z")

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totally agree,  
I would like to activate my company for the service hub, but for us, that we are a saas European service providers, not having the multilingual knowledge base makes the service not usable for assistance

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**Author:** ![roisinkirby](https://avatars.discourse-cdn.com/v4/letter/r/e95f7d/32.png) [@roisinkirby](https://community.hubspot.com/u/roisinkirby)\
**Post date:** [October 19, 2018, 11:01am UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/5 "2018-10-19T11:01:02Z")

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I can confirm that this is something the Service Hub team are actively investigating and planning to build. I cannot confirm any timeline at this stage but it will not be this year. I"m going to move this thread to the Ideas Forum so others can track progress.

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**Author:** ![Tworthree](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/tworthree/32/14279_2.png) [@Tworthree](https://community.hubspot.com/u/Tworthree)\
**Post date:** [August 10, 2018, 8:50pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/6 "2018-08-10T20:50:30Z")

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the same here, the knowledge base in Europe can not be used without multilingual

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**Author:** ![Emile](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/emile/32/84083_2.png) [@Emile](https://community.hubspot.com/u/Emile)\
**Post date:** [October 7, 2018, 12:42pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/7 "2018-10-07T12:42:38Z")

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Same here, the multilingual knowledge base is a must for Europe!

Is it possible to have the same feature as for landing pages?

> **[Public - Google Chrome\_2018-10-07 14-42-23](https://tppr.me/kYiDu)**

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**Author:** ![Kasimir](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/kasimir/32/65954_2.png) [@Kasimir](https://community.hubspot.com/u/Kasimir)\
**Post date:** [October 25, 2018, 9:20am UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/8 "2018-10-25T09:20:38Z")

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Yes, multi-language an absolute must-feature for a knowledge base. roisinkirby, regarding The Dude’s question, is there a timeline already set? If yes, what is it for this feature?

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**Author:** ![Ten](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ten/32/69256_2.png) [@Ten](https://community.hubspot.com/u/Ten)\
**Post date:** [November 18, 2018, 11:01am UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/9 "2018-11-18T11:01:40Z")

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This feature is a must have for us! When could we hope getting this feature available?

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**Author:** ![chrisburrc](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chrisburrc/32/48852_2.png) [@chrisburrc](https://community.hubspot.com/u/chrisburrc)\
**Post date:** [November 20, 2018, 2:17pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/10 "2018-11-20T14:17:24Z")

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The knowledge base, without multilingual feature, is worthless.

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**Author:** ![davidwimi](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/davidwimi/32/78108_2.png) [@davidwimi](https://community.hubspot.com/u/davidwimi)\
**Post date:** [November 30, 2018, 1:13pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/11 "2018-11-30T13:13:39Z")

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Up!

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**Author:** ![IreneAplazame](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/ireneaplazame/32/29572_2.png) [@IreneAplazame](https://community.hubspot.com/u/IreneAplazame)\
**Post date:** [December 7, 2018, 2:37pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/12 "2018-12-07T14:37:20Z")

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This is quite important for us as well! Do you know when this feature will be available?

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**Author:** ![Make](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/make/32/51304_2.png) [@Make](https://community.hubspot.com/u/Make)\
**Post date:** [December 10, 2018, 2:49pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/13 "2018-12-10T14:49:53Z")

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Hi,

We are planning to move our Intercom account to Hubspot, as they do not support multilingual “Knowledge articles” (Support articles) but apparently Hubspot doesn’t either?

We really need this to support our customers in various countries and languages.

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<div class="post-metadata">

**Author:** ![JessievanB](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jessievanb/32/48165_2.png) [@JessievanB](https://community.hubspot.com/u/JessievanB)\
**Post date:** [December 20, 2018, 4:49pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/14 "2018-12-20T16:49:47Z")

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@roisinkirby  
Thanks for your explanation. Is it possible for you now to give somewhat of an indication?

This function will also be quite relevant for our support system.

Thanks in advance!

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<div class="post-metadata">

**Author:** ![chris\_perrine](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/chris_perrine/32/77060_2.png) [@chris\_perrine](https://community.hubspot.com/u/chris_perrine)\
**Post date:** [December 26, 2018, 7:55am UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/15 "2018-12-26T07:55:26Z")

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Same for us, we are an Australian SaaS company, but we work globally with a lot of clients in Europe (especially France). While the other features in Hubspot work well for multi-lingual, we definitely need this for the Knowledge Base as well.

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<div class="post-metadata">

**Author:** ![rafaelpa](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/rafaelpa/32/32521_2.png) [@rafaelpa](https://community.hubspot.com/u/rafaelpa)\
**Post date:** [January 9, 2019, 6:10pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/16 "2019-01-09T18:10:24Z")

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Up!

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<div class="post-metadata">

**Author:** ![specksie](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/specksie/32/99949_2.png) [@specksie](https://community.hubspot.com/u/specksie)\
**Post date:** [January 16, 2019, 2:59pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/17 "2019-01-16T14:59:28Z")

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need this!

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<div class="post-metadata">

**Author:** ![vernierd](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/vernierd/32/2490_2.png) [@vernierd](https://community.hubspot.com/u/vernierd)\
**Post date:** [January 21, 2019, 7:01pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/18 "2019-01-21T19:01:48Z")

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For our multi-lingual clients the knowledge base tool is useless. 90% of our clients require more than one language. HubSpot should deploy multi-lingual tools by default.

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**Author:** ![bianka](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/bianka/32/35608_2.png) [@bianka](https://community.hubspot.com/u/bianka)\
**Post date:** [January 22, 2019, 2:47pm UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/19 "2019-01-22T14:47:16Z")

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We were told by our HS contact that the Kowledge Base was to be multilingual by the end of 2018 and have counted on it. Very much looking forward to this!

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**Author:** ![Fabien\_Get](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/fabien_get/32/22074_2.png) [@Fabien\_Get](https://community.hubspot.com/u/Fabien_Get)\
**Post date:** [January 31, 2019, 11:16am UTC](https://community.hubspot.com/t/multilingual-knowledge-bases/9251/20 "2019-01-31T11:16:40Z")

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Hi, Same issue : We just subscribed to Hubspot for managing support of our multilingual platform. As the support is currently available in several languages the multilingual knowledge base is a must have for us, otherwise it makes the tool useless on several aspects for support : chatbot…

[Next page](https://community.hubspot.com/t/multilingual-knowledge-bases/9251.md?page=2)
