Multi-language support for email subscription pages

HubSpot Ideas
21

Adding my voice of support to this. Supporting multi-language forms and emails seems odd if one can’t support multi-language preferences.

22

Definitely need this.

23

We have a solution for this which we are currently testing. I will let you know if it is stable once were done.

24

The company I work for also needs this feature, we have offices in 4 countries and have customers in over 8 languages.

25

@dgil89 @LukeD @JonathanDC @Emmanouil and others reading this.

Finally we managed to implement and test a solution for this in our org and also for an enterprise customer with business in over 14 countries. It is running stable. Contact me vincent.schneider@cloudconsulting24.com if you want more information. One time costs once implemented and we provide an admin manual.

26

My org tackled this by putting a custom module on the subscription preferences page that detects the browser language and then replaces all the text on the page with matching language text. Not a great solution, as it depends on the structure of the page never changing, but it allows us to launch with multi-language support.

27

I give my voice to this idea too!

It is definitively a need for us, and Hubspot needs to seriously look at multilanguage options, in both emails and forms. We do have subscribers from all other the world, and we need to be able to address each of those subscribers in their own language.

This will be for sure a limit for us to continue with the platform in the future…

Thanks a lot.

28

Even if for international companies the common language is english, it is still of great value to communicate in the local language as well

29

I’m doing a workaround for the subscription … It’s not the best thing, but it’s working.

I’m using the Hubspot subscription for my French customers (I have more in that language than in English.) And I have created a LP + form with a workflow to update the preferences or clear the contact property when someone unsusbcribe. I also have to manually export the opt-out contact once in a while and re-import as opt-out contact to clean the data.

Painful but in the meantime, it’s working.

30

Definetely needed for enterprise customer like us with over 10.000 employees operating globally, and a website in 30 languages.

31

KarinaP and folked. We have found a stable solution for this. We just need to add some code and and customizings in HubSpot. For more details just contact me under vincent.schneider@cloudconsulting24.com. We do have a blog post on this, but it is in German: http://blog.cloudconsulting24.com/multi-language-subscription-center

32

We need this too.

We use three different languages and ideally need to be able to offer the pref page in those languages.

Sending multilanguage emails and then users seeing an english pref page isnt a good experience.

33

@stugreen we have a solution for displaying the subscitpion center in differen languages. Contact me under vincent.schneider@cloudconsulting24.com, then we can set an appointment for a demo.

34

Empty

35

Just checking in here as we need this as bad as everyone else here. Based in a multilingual country and operations in many countries.

36

We also need this to. We have multiple clients with different languages in their portal. This sould be a basic option based.

37

There is a plug-in available in the Markterplace now called " Multi-Language Subscription Preferences ". This seems to work fine and installing it is more than easy. Only part which is not translated are the subscription types incl. their description.

Use this module to support multi-language Subscription Preferences. The module supports the following 18 languages:

  • Chinese (China)
  • Chinese (Hong-Kong)
  • Czech
  • Danish
  • Dutch
  • English
  • Finnish
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Norwegian
  • Polish
  • Portuguese
  • Spanish (Mexico)
  • Spanish (Spain)
  • Swedish

Simply replace the default Subscription Preferences module in your desired template, no additional edits are necessary.

The module will populate the language set in a user’s browser settings.

38

We are an international company and it is definitively a need for us. With GDPR it’s a requirement to communicate in a language the audience understands. Hubspot needs to seriously look at multilanguage options, in both emails and forms for it to be a platform we can use going forward.

39

It would be great if we had multi-language support for the email subscription types. We should be able to tailor the description of the subbscription types to our clients’ preferred language.

40

Would be great to have Russian language added to the unsubscription page as well.