# Multi-Contacts, Same Email

**URL:** <https://community.hubspot.com/t/multi-contacts-same-email/49686>\
**Category:** CRM\
**Tags:** contacts\
**Created:** [January 12, 2022, 9:25pm UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686 "2022-01-12T21:25:28Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Hannah-Hukill](https://avatars.discourse-cdn.com/v4/letter/h/4da419/32.png) [@Hannah-Hukill](https://community.hubspot.com/u/Hannah-Hukill)\
**Post date:** [January 12, 2022, 9:25pm UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686/1 "2022-01-12T21:25:28Z")

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Hi!

I am trying to load a couple contacts from a doctor’s office but they have the same email. I get a message saying “hold the phone! It looks like a contact with that email address already exists” and it will not let me create the second contact.

Do I need to make up an email to bypass this message or is there a way to add multiple contacts with the same email?

Thank you guys so much for your time and help!!

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**Author:** ![karstenkoehler](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/karstenkoehler/32/68554_2.png) [@karstenkoehler](https://community.hubspot.com/u/karstenkoehler)\
**Post date:** [January 13, 2022, 5:32am UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686/2 "2022-01-13T05:32:25Z")

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Hi @Hannah-Hukill,

The same email address cannot be used across multiple contact. The email address is the unique identifier in HubSpot. Whenever a form is submitted or data imported, HubSpot deduplicates by email address.

There are some potential workarounds discussed in this thread: [Two contacts, 1 email address](https://community.hubspot.com/t5/CRM/Two-contacts-1-email-address/m-p/188179/highlight/true#M108564)

One option would also be adding these contacts without email address and [pinning a note](https://knowledge.hubspot.com/contacts/pin-a-note-in-a-record) to the contact record. This note could include the email address or simply state that all contact from the company are sharing the same email address.

Best regards!

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**Author:** ![Hannah-Hukill](https://avatars.discourse-cdn.com/v4/letter/h/4da419/32.png) [@Hannah-Hukill](https://community.hubspot.com/u/Hannah-Hukill)\
**Post date:** [January 13, 2022, 2:51pm UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686/3 "2022-01-13T14:51:44Z")

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Sounds good. Thank you so much for your help, Karsten!

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**Author:** ![MHolzer](https://avatars.discourse-cdn.com/v4/letter/m/8797f3/32.png) [@MHolzer](https://community.hubspot.com/u/MHolzer)\
**Post date:** [November 14, 2023, 10:00am UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686/4 "2023-11-14T10:00:45Z")

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Hey!  
There is a workaround Karsten didn’t mention.  
You can just place a “+1” infront of the email and then it also gets sent to the right adresser/you can have the same email on different contacts. have different first/ last names / enroll them via workflow and sent it to the one email adress that you saved across the different contacts  
The Emailadress would still contain the +1 but it would go to the right email like you see below:

 ![MHolzer_0-1699956030412.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/e/aec6bcc2ba4370e8024f18f56e7b40de7a0c550d.png)

So it would look like this:  
1. [anna@email.com](mailto:anna@email.com)  
[2.anna+1@email.com](mailto:2.anna+1@email.com)  
You can create/automate this in a workflow by splitting emails up into two parts (properties) and putting them then back together.

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**Author:** ![KDisrud](https://avatars.discourse-cdn.com/v4/letter/k/858c86/32.png) [@KDisrud](https://community.hubspot.com/u/KDisrud)\
**Post date:** [October 25, 2025, 12:09am UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686/5 "2025-10-25T00:09:45Z")

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Hi! I’m wondering if something changed. I used to do this but can’t now…

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**Author:** ![chighsmith](https://avatars.discourse-cdn.com/v4/letter/c/77aa72/32.png) [@chighsmith](https://community.hubspot.com/u/chighsmith)\
**Post date:** [October 27, 2025, 1:23pm UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686/6 "2025-10-27T13:23:56Z")

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Hi @KDisrud,  
Thank you for posting to the Community!  
At this time, it is not possible to have multiple contacts with the same email because the field acts as a unique identifier for de-duplicating contacts. However, Karsten mentioned a workaround from [this thread](https://community.hubspot.com/t5/CRM/Two-contacts-1-email-address/m-p/188179/highlight/true#M108564) in the Accepted Solution.  
In addition to that, you could create a custom property for additional emails. With this workaround, you would have your main email field (created by Hubspot) and then a custom property for any additional emails.  
I hope this helps!  
Cassie, Community Manager

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**Author:** ![KStiteler](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@KStiteler](https://community.hubspot.com/u/KStiteler)\
**Post date:** [February 13, 2024, 11:59pm UTC](https://community.hubspot.com/t/multi-contacts-same-email/49686/7 "2024-02-13T23:59:40Z")

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I have the same issue. i have a property manager and a home owner. All emails go to the property manager, so i want to add the property managers email to both contacts. Hubspot wont let me, Someone please help us!
