Move the Association drop-down back to the top of a logged email!

[RyanJames7]

A recent update moved the association drop-down menu from the top of a logged email to the bottom of the email.

Now, if you need to change any associated contact/company/deal record, you’re required to expand the email, scroll to the very bottom of the thread, then select the associations from the drop-down menu.

Some email threads are absurdly long!

We find ourselves depending a lot on manually associating/disassociation since there is a lot of overlap of contacts/companies/deals - this is inevitable, but now having to scroll to infinity to accomplish this is terribly frustrating!

Who’s with me!?

[pshaheen]

agreed Ryan. Also takes an extra step to get Task Detail notes now

[TPrice058]

Please fix this hubspot

[TGates]

Agreed!!

If HubSpot had the ability to associate records based upon subject line or keywords, that would be even better.

[Shaun-IGS]

I stumbled upon a solution, or at least a better option than scrolling through pages of email threads.

If you click on the little number next to the envelope icon (circled above), the thread will expand in a sort of box view (below).

The associations menu appears near the top of the thread so you don’t have to scroll to the bottom. It’s a couple of extra clicks but saves a heap of scrolling!