Our Marketing team uses HubSpot for our company’s main website. They have raved about HubSpot every chance they get.
In 2020 I looked at moving from Helpjuice to HubSpot KB and was highly disappointed with the functionality being offered by HubSpot. We ended up postponing the project.
Three years later, while evaluating other platforms our Marketing team again suggests HubSpot. I reached out to HubSpot to see if the KB article editor had been updated… and it has not. Looks like HelpScout is worth a long look based on some of the comments in this forum.