Hi Snaedis,
I just got a request from a client (full growth stack Sales, Service, Marketing, CMS) and they believe their knowledge base appearance reflects badly on their company and therefore their customers. I am not sure I agree with them but they have this opinion.
Here are some suggestions:
- At a minimum, enable the ability to set the website header and footer as the header and footer of the knowledge base. This should be straightforward.
- Secondly, provide more control formatting the header where the search box is.
Below these two things, then formatting of the body of the knoledge base is upside, but at least the KB looks like it fits into the rest of the website.
I have many other points of feedback abd would be happy to speak with you about the solution but wanted to remain focused with this reply. Feel free to reach out if you would like to speak about these suggestions and other related ideas.
- Dave Orecchio, Bristol Strategy, Inc. - Hubspot Partner.