I agree with @Andy_Mantle, and would even take this idea one step further to adding a cascading menu in left panel for the user to easily navigate between Categories, Sub-categories and Articles. This is basic KB functionality.
I agree with @Andy_Mantle, and would even take this idea one step further to adding a cascading menu in left panel for the user to easily navigate between Categories, Sub-categories and Articles. This is basic KB functionality.