Please IMPLEMENT these styling features ASAP. Today I had this chat.
Very sad that since our average order value is $4,000, we could have possibly lost $4,000 from this person and who knows how many others because of the lack of styling options for the chat widget.
Also the email address I was asking him for is because I made a special rule in how my chat bubble is setup to exclude contacts on certain lists to help deal with these sorts of complaints because they occur so frequently. I’m really starting to ask myself if the chat feature hurts us more than it helps us.
