Hello, If I delete the existing ticket categories and add new ones, then re-categorize all the tickets. Does this have an im…

Hi @NDiouf , Unless you’ve customized anything, no, you can safely change these categories. If there are assets referring to …

Yes, that is correct. Changing ticket categories in Hubspot will not have an impact on leads, sales, or contacts, unless you …

Hi, thank you Jerdaine for your help. Have a nice day!

Deleting and adding new categories for tickets in Hubspot will not have an impact on leads, sales, or contacts. However, re-c…

Modify Ticket Categories

NDiouf January 19, 2023, 8:07am 5

Hi, thank you Karsten for your help.

Have a nice day!

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