# Mobile issue with CTA's Beta

**URL:** <https://community.hubspot.com/t/mobile-issue-with-ctas-beta/91057>\
**Category:** Lead Capture Tools\
**Tags:** ctas\
**Created:** [October 4, 2023, 9:18am UTC](https://community.hubspot.com/t/mobile-issue-with-ctas-beta/91057 "2023-10-04T09:18:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AndreaSpuri](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andreaspuri/32/69151_2.png) [@AndreaSpuri](https://community.hubspot.com/u/AndreaSpuri)\
**Post date:** [October 4, 2023, 9:18am UTC](https://community.hubspot.com/t/mobile-issue-with-ctas-beta/91057/1 "2023-10-04T09:18:38Z")

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Hello everyone!

I don’t understando how responsive works on new cta.

I’m creating a new popup, as u can look on the img.

 ![Screenshot 2023-10-04 111246.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/f/6/f61de8dae74c7c81ea066ce3216aadef0c80f1f0.png)

I need to put this vertical img inside the new popup, but when I enable responsive layout, the crash is not really good.

Like in this img --\>

 ![Screenshot 2023-10-04 111313.jpg](https://d2qpr2jzcazej7.cloudfront.net/original/3X/a/c/ac98a2d7ade75541e8c2bb14558454757b47fe4a.jpeg)

The size of the popup on mobile is really big and fill the entire screen of the smartphone. The size of the popup is 700x370 but on mobile why the size is not resized?

Some suggestion to fix this issue?

Thx for the help!

Andrea

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**Author:** ![GRajput](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/grajput/32/102020_2.png) [@GRajput](https://community.hubspot.com/u/GRajput)\
**Post date:** [October 4, 2023, 11:17am UTC](https://community.hubspot.com/t/mobile-issue-with-ctas-beta/91057/2 "2023-10-04T11:17:47Z")

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Hi @AndreaSpuri

There can two different issues according to the screenshot you have shared:

1. If you have created this popup by drag and drop method then you need to connet with the hubspot team for the solutions.

2. If you have created it by hard coding then you need to resize the mobile view image by **css code**.

Hope this will helps you out. Please mark it as **Solution Accepted & Upvote** to help other Community member.  
Thanks!

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<div class="post-metadata">

**Author:** ![AndreaSpuri](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/andreaspuri/32/69151_2.png) [@AndreaSpuri](https://community.hubspot.com/u/AndreaSpuri)\
**Post date:** [October 5, 2023, 8:09am UTC](https://community.hubspot.com/t/mobile-issue-with-ctas-beta/91057/3 "2023-10-05T08:09:03Z")

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Hi! @GRajput thx for ther reply!

Yeah I have created the popup by drag and drop method. How I can connect with hubspot team? It’s not possible manage the mobile view of the popup?

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<div class="post-metadata">

**Author:** ![GRajput](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/grajput/32/102020_2.png) [@GRajput](https://community.hubspot.com/u/GRajput)\
**Post date:** [October 5, 2023, 8:49am UTC](https://community.hubspot.com/t/mobile-issue-with-ctas-beta/91057/4 "2023-10-05T08:49:37Z")

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Hi @AndreaSpuri

You can connect with the Hubspot support team through chatbot.

 ![GRajput_0-1696495759119.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/3/1/31dacf7ebd00c7afc779407e4e490c75de25c606.png)

Thanks!