Misspelt Account Name

Smart CRM & Sales Hub Account & Settings
1

Hi,

I’ve just noticed that our company name has been misspelt on Hubspot under Account & Billing > Company Information.

It isn’t currently letting me correct it, so please could you let me know how best I can amend this?

Thanks,

Hannah

2

Hi @HannahSarsfield,

You can find steps and instructions to change the account name here: https://knowledge.hubspot.com/account/change-the-company-name-on-your-invoice-and-receipt

Should these options not be available to you, could you confirm that you are an super admin / have permissions to make changes in this part of the tool?

If you’re running into any issues, you can contact billing@hubspot.com.

Best regards!

3

Hi Karsten,

The Edit button next to ym copany name is currently inactive?

I am a super admin, so would the ebst soution be to email billing@hubspot.com?

Thanks,

Hannah

4

Hi @HannahSarsfield,

Either that or reaching out to HubSpot support, correct.

Best regards!

5

Ok - thanks again Karsten