# Missing Threads

**URL:** <https://community.hubspot.com/t/missing-threads/64060>\
**Category:** APIs & Integrations\
**Created:** [August 30, 2022, 3:13pm UTC](https://community.hubspot.com/t/missing-threads/64060 "2022-08-30T15:13:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![EGant](https://avatars.discourse-cdn.com/v4/letter/e/a3d4f5/32.png) [@EGant](https://community.hubspot.com/u/EGant)\
**Post date:** [August 30, 2022, 3:13pm UTC](https://community.hubspot.com/t/missing-threads/64060/1 "2022-08-30T15:13:40Z")

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When I run [https://api.hubapi.com/conversations/v3/conversations/threads,](https://api.hubapi.com/conversations/v3/conversations/threads%60) I get no results, but we have conversations in our inbox. Even if I include inboxId (from the inbox endpoint) as a parameter, I do not get any results. Is there something additional that needs to be set up in order to have the messages as threads? Is there a way to extract all messages without the threadId?

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**Author:** ![coldrickjack](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/coldrickjack/32/6684_2.png) [@coldrickjack](https://community.hubspot.com/u/coldrickjack)\
**Post date:** [August 30, 2022, 3:32pm UTC](https://community.hubspot.com/t/missing-threads/64060/2 "2022-08-30T15:32:59Z")

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Hey @EGant,

You need to also include the inboxId parameter in your request so something like:

`GET https://api.hubapi.com/conversations/v3/conversations/threads?inboxId=40323`

You can get the inboxId by using GET /conversations/v3/conversations/inboxes

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<div class="post-metadata">

**Author:** ![EGant](https://avatars.discourse-cdn.com/v4/letter/e/a3d4f5/32.png) [@EGant](https://community.hubspot.com/u/EGant)\
**Post date:** [August 30, 2022, 4:23pm UTC](https://community.hubspot.com/t/missing-threads/64060/3 "2022-08-30T16:23:01Z")

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I should have mentioned this in the original post, but even including the inboxId, I do not get any results for threads.

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**Author:** ![jefftran](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jefftran](https://community.hubspot.com/u/jefftran)\
**Post date:** [January 31, 2023, 3:10pm UTC](https://community.hubspot.com/t/missing-threads/64060/4 "2023-01-31T15:10:09Z")

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I am running into the same issue, but only receiving half of the response