# Missing Scopes

**URL:** <https://community.hubspot.com/t/missing-scopes/119393>\
**Category:** APIs & Integrations\
**Tags:** developer-tools\
**Created:** [October 29, 2024, 10:20am UTC](https://community.hubspot.com/t/missing-scopes/119393 "2024-10-29T10:20:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ACriscenti](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@ACriscenti](https://community.hubspot.com/u/ACriscenti)\
**Post date:** [October 29, 2024, 10:20am UTC](https://community.hubspot.com/t/missing-scopes/119393/1 "2024-10-29T10:20:50Z")

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Hi,

I’m trying to read product informations using API, but the response is:

“This app hasn’t been granted all required scopes to make this call. Read more about required scopes here: [Scopes - HubSpot docs](https://developers.hubspot.com/scopes.)”

I checked available scopes and I discovered that with my private app it is not possible to have read/write access to the products in CRM, even if the call is included in the API.  
There’s a solution?  
Thank you all in advance.

Antonio

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**Author:** ![SteveHTM](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/stevehtm/32/22074_2.png) [@SteveHTM](https://community.hubspot.com/u/SteveHTM)\
**Post date:** [October 29, 2024, 2:46pm UTC](https://community.hubspot.com/t/missing-scopes/119393/2 "2024-10-29T14:46:31Z")

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@ACriscenti - note that available scope settings are sometimes limited by the HubSpot subscription level and type - Pro/Enterprise etc., Sales/Service/Ops, etc.

Steve

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**Author:** ![Jaycee\_Lewis](https://d10pqhm3lwygmk.cloudfront.net/user_avatar/community.hubspot.com/jaycee_lewis/32/61352_2.png) [@Jaycee\_Lewis](https://community.hubspot.com/u/Jaycee_Lewis)\
**Post date:** [October 29, 2024, 10:45pm UTC](https://community.hubspot.com/t/missing-scopes/119393/3 "2024-10-29T22:45:34Z")

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Hey, @ACriscenti👋 Which scope are you trying to add? I noted in the **[Products knowledge base article](https://knowledge.hubspot.com/products/how-do-i-use-products)** that this is available to all subscription levels. There isn’t a `products` scope available. What you need is the `e-commerece` scope.

 ![CleanShot 2024-10-29 at 16.36.46@2x.png](https://d2qpr2jzcazej7.cloudfront.net/original/3X/1/2/12e73fd3aa67c5216f86a6f9985eb6b2ab5979a9.png)

- I ran a quick test using the **[documentation page example](https://developers.hubspot.com/beta-docs/reference/api/crm/objects/products#get-%2Fcrm%2Fv3%2Fobjects%2Fproducts%2F%7Bproductid%7D)**
- I created a new Private App with a single scope added — `e-commerce`

 ![CleanShot 2024-10-29 at 16.41.36@2x.png](https://d2qpr2jzcazej7.cloudfront.net/original/2X/4/445b8ab0d60cd40e99ca176638980a713334fbb4.png)

- Request

- Response

I hope that helps get you moving forward! — Jaycee

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<div class="post-metadata">

**Author:** ![ACriscenti](https://avatars.discourse-cdn.com/v4/letter/a/b19c9b/32.png) [@ACriscenti](https://community.hubspot.com/u/ACriscenti)\
**Post date:** [October 30, 2024, 3:01pm UTC](https://community.hubspot.com/t/missing-scopes/119393/4 "2024-10-30T15:01:57Z")

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Hi Jaycee,

very thank you for the skill. Now I can access to the informations I need.  
💪