When I logged into Hubspot, all my companies are gone. There is nothing listed. How can I restore this?
Hi @DMorris20 ,
The first thing I would do is log out of HubSpot, clear your cache on your web browser, then refresh your screen and log back in to see if they are there.
If not, check to ensure that you have permission to view contacts. If you are a Super Admin, this will be a non-issue, but for any other permission set this is more likely than all your companies being deleted.
If neither of these is the issue, then you can check the recycle bin and restore deleted records if your companies were actually deleted.
Hi @DMorris20 ,
In case you are viewing this from email, I revised “cookies” tro “cache” above.
Hey @DMorris20
so a lot of things can go wrong here:
- Access/permissions
- cache
- seing the worng account (if you have multiple)
- Restoring an old account that was not being used and data was erased.
Trevor left you some resources that you could check.
you can also share a screenshot if any banner is popping out in your portal, and we can try to figure it out with you.
Hope this helps