# Missing email with exam results / errors

**URL:** <https://community.hubspot.com/t/missing-email-with-exam-results-errors/131335>\
**Category:** HubSpot Academy Support\
**Tags:** growth-driven-design\
**Created:** [May 9, 2025, 11:20am UTC](https://community.hubspot.com/t/missing-email-with-exam-results-errors/131335 "2025-05-09T11:20:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ElizabethBCN](https://avatars.discourse-cdn.com/v4/letter/e/5daacb/32.png) [@ElizabethBCN](https://community.hubspot.com/u/ElizabethBCN)\
**Post date:** [May 9, 2025, 11:20am UTC](https://community.hubspot.com/t/missing-email-with-exam-results-errors/131335/1 "2025-05-09T11:20:11Z")

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After completing the RevOps course and taking the exam, having not reached the PASS level - they promised an email with the results, esp helpful to see where I answered incorrectly.  
My colleagues received them, and I have not.  
No idea where to turn, to get this email. (Or what to search for.)

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**Author:** ![APernell](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@APernell](https://community.hubspot.com/u/APernell)\
**Post date:** [June 9, 2025, 6:22pm UTC](https://community.hubspot.com/t/missing-email-with-exam-results-errors/131335/2 "2025-06-09T18:22:37Z")

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Hello @ElizabethBCN ,

Thank you for reaching out to the academy community page! I’m happy to help out with this. When this typically it usually means that the academy notification is not turned on in settings or the email went into a different folder.

Thank you!

Anissa