Migration from Salesforce- still recording as salesforce deactivated user

Smart CRM & Sales Hub Account & Settings
1

We migrated from salesforce over 2 years ago. Upon doing a system review I’ve just noticed that our users emails are recording as “Deactivated/ Removed user (email address)”

It also identifies these users as “username (Salesforce)”

These users are setup as existing users in Hubspot and we do not have a live salesforce instance.

How do i clean this up and ensure that these are active users and only Hubspot associations, not salesforce?

2

Hi @CHughes93, thank you for reaching out!

I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share your screen and further information about this. They have tools that will be able to use to help you find a solution for this.

Thank you,
Diana