Microsoft Teams Integration with Conversations

We’ve been Hubspot Enterprise customers for 10 year I think. And Slack users for about 5. But during the pandemic we switched all internal infrastructure from on-premise Exchange and file servers to Office 365 in the cloud. Part of that switchover was transitioning to from Slack to Teams. One of the reasons i resisted gonig to 365 was that I felt Slack had better and more integrations with other software (like Hubspot).

Now that we are on Teams, everyone in the ORG really loves it and it blows slack away by putting Teams channels, chat, voice calls, files, Planner project management and Sharepoint all into one place. You couldn’t pay me to go back to Slack. I loved it, but it just didn’t have that holistic ecosystem feel that 365 + teams has.

So what’s missing?

The Hubspot to Teams integration.

This is a no-brainer Hubspotters. I mean, Teams usage is exploding in the post-covid world. Working from home is now the new norm. Our team is in…Teams ALL DAY, EVERY DAY.

No Hubspot+Teams integration makes us all very sad.

Like crying kittens sad.

I’m starting to tear up now just thinking about how perfect life would be if my sales team could get notifications in Team and respond to live chat conversations.

Please…please…please…

Everyone on this thread, can you all chime in loudly and emphatically by up-voting, commenting, pressuring and harassing Hubspot until they figure out that teams is probably already or going to be THE biggest communication tool worldwide. Maybe even in the entire universe.

This integration makes sense. And it needs to be done in-house.

Jeremy