We also really NEED to merge tickets. Sometimes we have more than 8 tickets open depending on one single customer issue.
Merging tickets and auto tagging companies to tickets depending on contacts are standard features in our previous system.
We also really NEED to merge tickets. Sometimes we have more than 8 tickets open depending on one single customer issue.
Merging tickets and auto tagging companies to tickets depending on contacts are standard features in our previous system.